HUMAN CAPITAL DEVELOPMENT SPECIALIST - Dr ISMAIL ABY JAMAL

DrISMAIL ABY JAMAL


NO: 10 Jalan Suasana 5/2

Bandar Tun Hussein Onn

43200 Cheras, Selangor D.E.

Malaysia.

Home Phone 603-90740676

Hand Phone 019-6448764

guru54@streamyx.com

ismail@irshad.com.my

http://driaj2009.blogspot.com











SUMMARY



ISMAIL AB. JAMAL has vast and diversified experience in HRM and HRD after more than twenty-five years being exposed to the banking, finance, insurance, construction (infrastructure and heavy engineering), transportation and haulage, manufacturing and marine industries. He has wide exposure in dealing with unionized and non-unionized environments, and also governmental relations. He has conducted lectures and courses in established private colleges and higher institutions, presented papers in local and international conferences, and managed consulting assignments in established organizations. He has championed, participated, implemented and internalized initiatives such as HR Global Transformation, Employer of Choice, Leadership and Team-Building Porgrams, Supervisory Development Program, Performance Management, Training Needs Analysis, Change Management, Six-Sigma Program, Supply Chain Management, SAP R/3 HR Module and other HR reengineering management programs and processes. Specialized in e-Profiling and Job-Matching using 100% web-based assessment technology information systems. An Associate Trainer at PERMATA (PETRONAS MANGEMENT TRAINING ACADEMY) specializing in “Leadership and Mindset” Programs. One of the prime movers for GRADUATE EMPLOYABILITY ENHANCEMENT PROGRAMME (GREEN) sponsored by Khazanah Nasional Berhad (KNB) and GRADUATE EMPLOYABILITY MANAGEMENT SCHEME (GEMS) finance by Ministry of Finance (MoF). Currently, Senior Consultant, with Irshad HR Consulting Sdn Bhd.























WORK HISTORY







1999- 2003 Head of Group HR, Penang Shipbuilding and Construction Sdn Bhd and Business Focus Group



The Company has the expertise of shipbuilding and shiprepair for the commercial as well as the naval fleets of vessels. As the Head of Group HR, managing about 3000 employees globally in terms of supporting the strategic business partners on the various functions relating to human resources. At the same time, assuming the Executive Director’s role in managing the PSC-MTA that is the marine technology academy set-up to support the manpower supply for the RM5.3 billion Patrol Vessel Project for the Royal Malaysian Navy. Jointly organized with UTM (University of Technology Malaysia) an in-situ degree program for qualified employees within the yard specializing in Marine Engineering and Naval Architecture. Implemented various HR initiatives within the Group of companies and subsidiaries by conducting and organizing several management seminars, courses, workshops, conferences and other forms of staff development programs with the objective of institutionalizing the Group by benchmarking with other successful companies. Sitting in the Board of Director of ALAM (Marine Academy of Malaysia) in Malacca as an alternate Director for PSC as one of the shareholders. Maintain good rapport with heads of departments, divisions, COOs of various companies under the Group. Project HR Head for SAP R/3 implementation in PSC after undergone a 5-day course on HR 4.6(2) namely HR050, HR305, HR306, HR515, HR510 and others, with SAP AG



1996-1999 HR Director, Seagate Technology Inc., Penang, Malaysia.



The Company is the manufacturer of diskdrive components specializing in sliders, motor-part, and magnetic heads. In charge of the overall functions in managing HR with a staff force of 15,000 at the highest intake and 8,000 employees after the VSS exercises which were implemented successfully without a single complaint by affected employees to Industrial Relations Department and Labour Department. Had attended, conducted, coordinated and organized various conferences, seminars, workshops and development programs in Singapore, Thailand, USA and Malaysia. Won the National Youth Award for the youth program called “Rakan Muda” for the private sector with a cash award of RM5, 000.00 in 1997 and also the state award for the same program implemented in the Company. The biggest challenge was managing a huge staff force which was recorded as the biggest private sector employer in Malaysia then and with no record of industrial relations and labour cases so much so that the Minister of Human Resources himself visited the plant to hear the presentation of the success of the downsizing exercises implemented during the economic crisis. I was in the team for the aborted (due to the 1997 financial crisis) investment plan in Medan Industrial Area in Medan, Indonesia after successfully obtained the Presidential Decree from the Indonesian Government through the Ministry of International Trade and Industry (MITI) in 1997 and 1998. The rich experiences of managing HR initiatives in a reputable American multinational has given me the confidence of meeting the challenges of any undertaking involving the human resources per se. A certified Greenbelt holder and underwent training for the Six Sigma Program for the company and also familiar with the SAP system environment.



1995-1996 Group HR Senior Manager, MTD Capital Sdn Bhd



The Company specializing in roadbuilding and heavy engineering works in maintaining and upgrading major roads and highways in Malaysia. Successfully brought in foreign engineers from Philippines and other countries to assist in the huge contract awarded by the Ministry of Works to build and upgrade highways such as KL-Karak, Ipoh-Lumut, Kuala Kangsar-Grik, East-West Highway and East Coast Highway that is worth RM3.0 billion. Successfully implemented a new Performance Management System for the Group of companies under MTD Capital who is a public listed in the second board of KLSE.



1994-1995 Group HR Manager, Malaysian National Insurance (MNI) Sdn Bhd a subsidiary of PNB (Permodalan Nasional Berhad) a huge Malaysian conglomerate.



The Company specializing in providing insurance and reinsurance packages for the Government sector with the concentration of business in General and Life insurance providers for government employees and other quasi government bodies. Successfully implemented a joint diploma program with UiTM, Shah Alam for about 60 employees and conducted in-house. Maintained good rapport with the Union and also successfully dissolving the retirement benefits for the staff and rewarded them instead with a percentage salary increment and cash payments. Improved staff fringe benefits such housing loans, computer loans and other HR initiatives.



1989-1994 Assistant Manager cum Head of HR, Arab-Malaysian Finance Berhad (AMFB) which is now called AmFinance Berhad



The Company specializing in providing financial services for the finance industry with the niche of vehicle loans and leasing facilities for machinery and other industrial equipments. Successfully introduced a quarterly Performance Management System that is being adopted until today. Established the Training Department from zero-based and prepared the TNA, training policies and procedure which was later adopted by the Arab-Malaysian Banking Group. Implemented and internalized the Managerial Grid Program for the managers all over the Group. Conducted, organized and designed training programs for the company to upgrade the competences and skills of staff in the relevant expertise.





EDUCATION



1974-1977 Bachelor of Science (Hons) in Mathematics), University of Malaya.

1989-1990 Certificate in Training Management, JT Frank Consultants

1990-1991 Diploma in Personnel Management (DIPM) from Malaysian Institute of Personnel Management (Currently known as MIHRM (Malaysian Institute of Human Resources)).

1992-1994 MBA (HRD) from University of Hull, United Kingdom.

2000-2003 Ph.D in HRM (BRIDGEGATE ADVANCE UNIVERSITY), USA

2010 - Current DBA at School of Social Sciences, Southern Cross University, Australia.





AREAS OF EXPERTISE IN LECTURING

(DIPLOMA, DEGREE AND MBA LEVELS):



1. HRM

a. Recruitment and Placement

b. Strategic Role of HRM

c. HR Planning

d. Compensation and Benefits

e. Training Needs Analysis

f. HR Practices and Quantitative Analysis

g. Coaching & Mentoring

h. Performance Management System

i. Succession Planning & Talent Management



2. HRD

a. Train the Trainer

b. Presentation Speaking for Business and the Professions

c. Public Speaking



3. ORGANIZATIONAL DEVELOPMENT (OD)

a. TQM + HRD = OD

4. ORGANIZATIONAL BEHAVIOUR

a. Managerial Grid Program

b. Situational Leadership Program

c. Seven Habits Leadership Skills

d. Human Dynamics

e. Global HR Transformation

5. INTERNATIONAL BUSINESS MANAGEMENT

6. ADVANCED INTERNATIONAL BUSINESS

7. INTERNATIONAL HRM

8. HRIS – Establishing and Computerizing HR Systems

a. SAP R/3 INSTALLATION

b. JOB PROFILING SYSTEM

9. Job Matching and Job Profiling Systems

10. NEGOTIATION SKILLS FOR MANAGERS

a. Conflict Resolution

b. Inquiry & Advocacy

c. Critique

d. Decision Making & Problem Solving

e. Initiative

11. DEVELOPMENT PROGRAMS

a. EXECUTIVE DEVELOPMENT PROGRAM

b. MANAGERIAL DEVELOPMENT PROGRAM

c. EMPLOYEE DEVELOPMENT PROGRAM

12. PUBLIC SPEAKING AND PRESENTATION SKILLS



EXPERIENCES IN CONDUCTING LECTURES AND PUBLIC SEMINARS



1. HELP INSTITUTE

a. AMERICAN DEGREE PROGRAMS

i. SUPERVISORY DEVELOPMENT

ii. HRM

iii. PERFORMANCE MANAGEMENT

b. UNIVERSITY OF EAST LONDON

i. INTERNATIONAL BUSINESS SEMINARS

c. UNIVERSITY OF SOUTHERN QUEENSLAND

i. OCCUPATIONAL HEALTH AND SAFETY

ii. HUMAN RESOURCES PRACTICES

2. SEDAYA COLLEGE

a. INTERNATIONAL HRM SEMINAR

b. ORGANIZATIONAL BEHAVIOUR

c. MBA FOR INTERNATIONAL HRM

3. MAXWELL MANAGEMENT CONSULTANTS

a. MBA FOR FREDERICK TAYLOR INTERNATIONAL UNIVERSITY

i. ORGANIZATIONAL BEHAVIOUR

ii. ADVANCED INTERNATIONAL BUSINESS

b. SUCCESSION PLANNING AND TALENT MANAGEMENT

4. MASLOW MANAGEMENT CONSULTANTS

a. MBA FOR UNIVERISTY OF BRIGHTGATE

i. ORGANIZATIONAL BEHAVIOUR

ii. ADVANCED INTERNATIONAL BUSINESS

b. HRM

5. MALAYSIAN INSTITUTE OF HUMAN RESOURCE MANAGEMENT

a. INDUSTRIAL RELATIONS

b. STAFFING AND RECRUITMENT

c. HRM

6. MARCUS EVANS

a. Presented a paper entitled “OPTIMIZATION OF RESOURCES” (INTERNATIONAL SEMINAR IN SINGAPORE)

7. FIK CONSULTING

a. Presented a paper entitled “SUCCESSION PLANNING AND TALENT MANAGEMENT” in Kuala Lumpur.

8. ASSOCIATION OF DEVELOPMENT & FINANCE INSTITUTIONS OF MALAYSIA (ADFIM)

a. Conducted a workshop in SUTERA HABOUR RESORT, Kota Kinabalu entitled “PMS, SUCCESSION PLANNING AND TALENT MANAGEMENT.”

9. INTERNATIONAL BUSINESS SEMINAR organized by the School of International Business of Universiti Utara Malaysia. Presented a paper entitled: GLOBAL HR TRANSFORMATION IN MNCs.

10. INTERNATIONAL BUSINESS SEMINAR organized by the School of International Business of Universiti College SEDAYA International, Cheras, Selangor. Presented a paper entitled: GLOBAL HR TRANSFORMATION IN MNCs.

11. MARINE TECHNOLOGY CONFERENCE organized by the Faculty of Mechanical Engineering, University of Technology Malaysia. Presented a paper entitled: SAMUDERA (Strategic Alliances of Marine, Undersea, Defence, Engineering and Research Academies).

12. 16-17 August 2004 ~ Renaissance Hotel, Kuala Lumpur THE NATIONAL HUMAN RESOURCES SUMMIT 2004, “Rethinking HR in the Epoch of Change and Discontinuity”

13. MAXIMIZING HUMAN CAPITAL FOR STRATEGIC LEADERS for ADFIM (ASSOCIATION OF DEVELOPMENT AND FINANCIAL INSTITUTIONS OF MALAYSIA at SUTRA HABOUR in Kota Kinabalu, Sabah (2003).

14. MASTERCLASS LEADER AND PRESENTER at HUMAN CAPITAL COMPETENCIES CONFERENCE, 7 – 8 DECEMBER 2004, MANDERIN ORIENTAL HOTEL, KUALA LUMPUR.

15. STRATEGIC HRM MODULE for Master of Science, UNIVERSITY OF WARWICK, BATC PROGRAMME FOR UTM, JALAN SEMARAK, KUALA LUMPUR. 5TH JANUARY 2005

16. CASCADING LEADERSHIP DIMENSIONS WORKSHOPS for PETRONAS MANAGEMENT TRAINING ACADEMY (PERMATA) for all levels of staff in PETRONAS (2005 to 2007)

17. LEADERSHIP DIMENSIONS IN ACTION (LDIA) WORKSHOPS for all levels of MISC employees (2005 to 2009)

18. EMPLOYABILITY ENHANCEMENT WORKSHOP (EEW) for GREEN and GEMS MODULES (2006 to 2009).

19. MANAGING EFFECTIVE MEETINGS for PPZ WILAYAH, KL (2009).

20. LINKING KPIs TO PERFORMANCE MANAGEMENT at INTAN, PJ (2009)

21. MAXIMIZING HUMAN CAPITAL FOR STRATEGIC LEADERS at JOHOR BAHRU (2009).

22. MAXIMIZING HUMAN CAPITAL FOR STRATEGIC LEADERS at KIAS, KOTA BAHRU, KELANTAN (2009)

23. EFFECTIVE MEETINGS FOR PLUS LEADERS at DORSETT, PJ (2010).

24. MAXIMIZING HUMAN CAPITAL FOR STRATEGIC LEADERS for Ministry of Higher Education (MoHE) in KOTA KINABALU, SABAH (2010)

25. MAXIMIZING LEADERSHIP FOR SUPERB PERFORMANCE for PUBLIC PROGRAMME (2010).

26. KEY ATTRIBUTES OF SUPERVISORY EXCELLENCE for KPK2010 at PWTC (2010)

27. KEY LEADERSHIP ATTRIBUTES FOR EXECUTIVES for YES2010 at GRAND SEASONS HOTEL, KL (2010)

28. MANAGEMENT SKILLS FOR EXECUTIVES for PERODUA (2011)



MEMBERSHIPS:



1. MALAYSIAN INSTITUTE OF HUMAN RESOURCE MANAGEMENT (1989)

2. MALAYSIAN INSTITUTE OF MANAGEMENT (1990)

3. WOMEN’S INSTITUTE OF MANAGEMENT (Corporate Membership) since 2004 and WIM Membership Committee Exco chaired by Prof.Dr. Tarcisius Chin (2004 to 2008).