Dr Ismail Aby Jamal

Dr Ismail Aby Jamal
Born in Batu 10, Kg Lubok Bandan, Jementah, Segamat, Johor

Friday, March 11, 2011

Unlike IQ, EQ Can Be Increased with Training and Development

Unlike IQ, EQ can be increased with training and development


How to Introduce Emotional Intelligence to Your Organization

It is now easier than ever to introduce EQ training to your organization or your clients. Here is why and how to do it:

• Emotional Intelligence (EQ) is one of the most popular topics in the training field today. It achieved the prestigious status of becoming a Time magazine cover story.

• Research has shown that EQ is more of a determinant of a person’s ability to succeed in a leadership position at work than IQ. Unlike IQ, EQ can be increased with training and development. That is the reason EQ training is becoming one of the key programs in many organizations in the US and is increasingly becoming popular abroad.

• HumaNext has established itself as one of the most innovative training companies since its inception in 2002, achieving rapid recognition and growth. HumaNext now offers training programs in all media, in the most critical topics for today’s organizations.

• Our powerful "Applying Emotional Intelligence at Work" workshop is unparallel in its breadth, depth, and practicality. Trainers and consultants from organizations in the US and around the world have been certified by HumaNext to deliver our powerful workshops, including Applying EQ at Work.

• The easiest way to introduce emotional intelligence to your organization or clients is to get certified by HumaNext and receive everything you need to deliver our powerful program yourself. Details are on this page.

Applying Emotional Intelligence at Work

You will :

• Experience the dramatic session opening activities that together deliver a jolt of joy, surprise, and inspiration.

• In the first hour of attending you will realize how different this event is and you will start your exciting journey toward professional learning and personal transformation.

• Learn why today's leaders need to develop critical emotional intelligence (EQ) competencies.

• Understand the nature of emotional intelligence and how the human brain works.

• Learn the four dimensions of EQ and the key EQ competencies and skills associated with them.

• Develop Self Awareness and understand its impact on attitude and personality.

• Develop and apply Self Control and Management skills in ways that boost leadership and accomplishment.

• Develop and apply Social Awareness skills in ways that build the capacity for empathy and the ability to understand and relate to others.

• Develop and apply Relationship Management skills in ways that enhance the ability to exercise leadership, work collaboratively, resolve conflict, and achieve dramatic results at work.

Continue EQ and Move to Critical Conversations

Instead of changing the subject, avoiding the topic, mumbling something, holding back, or lashing out, why not have a real conversation? Most communication training offers general information about the communication process and principles. While participants may become more aware of the importance of good communication, they are left in dire need for specific ways to deal with real, tough, day-to-day communication encounters at work.

Critical Conversations workshop focuses on the specific application of powerful communication and influencing tools to the most critical, sensitive, and challenging fact-to-face encounters managers and staff are confronted with everyday at work. The workshop provides a powerful process for communicating during some of the most challenging situations at work, including:

• Giving effective praise and delivering criticism without creating confrontation and conflict

• Conducting or participating in effective Performance Review sessions

• Making an Apology that touches the heart and convinces the mind.

• Asking Effective Questions to probe for facts and provoke for ideas.

• Communicating to Build Rapport and Create Trust

• Communicating to Create Collaboration and Engagement, Resolve Conflict, and Reach Agreement

Creativity & Innovation at Work

The Program will cover:

• Thinking and the Brain: Examples of creative thinking. What is it? The difference between logical thinking and creative thinking. A peak at the brain; the way we think Habitual vs. Creative thinking - Thinking in Patterns.

• The Case for Innovation: Case studies from some of America's leading companies that benefited from creating a culture of innovation, including innovation programs at 3M, GE, IDEO, and others.

• Blocks to Our Creativity: 1. Perceptual blocks / 2. Cultural blocks / 3. Emotional blocks

• Creative Problem Solving: Problem identification techniques Idea generation techniques

• Creative Products and Services: Lessons from Google, Xerox, and other organizations Exercise on creating the product or service of the future.

• Creating the Innovative Work Environment: Characteristics of the innovative environment. Lessons and strategies from GE, 3M, Disney, IDEO, Pfizer, and others.

Using Heart & Mind Learning to Experience the Event's Concepts and Skills

While learning our workshops' topics, you will also be experiencing our unique “Hear & Mind Learning" methodology. It is a methodology that turns ordinary training sessions into great learning experiences. Heart & Mind Learning is based on the following discoveries:

• If you don’t arouse the heart, you can’t engage the mind.

• If you don’t offer inspiration, you will waste the information.

• People don’t care how much you know, until they know how much you care.

Heart & Mind Learning involves a number or powerful insights we use in designing and delivering our learning experiences, which you will be able to use by getting the complete files and slides that enable you to create great training. These insights include:

• What people focus on becomes their reality: We invite people to shift their focus from the problems they want to fix to the bigger picture of the exciting future they want to create for themselves and the organization.

• Taking the best of the past to the future: The most confident way for people to move to the future is to carry forward the best parts of the past.

• Change starts with you: We invite participants to adopt Gandhi's principle, "We must become the change we want to see in the world."

• Erring on the side of hope: We hold the belief, supported by research, that the state of being hopeful is one of the key marks of emotional intelligence and effective performance.

• Learning by Teaching: We involve participants in facilitating segments of the workshop based on the idea that “the best way to learn a subject is to teach it.”

These are just a few of the powerful concepts of Heart & Mind Learning, which you will learn to apply as part of your certification, enabling you to design and deliver great training on any soft skill topic.

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